The best of Custom Scene. In one place.
With Custom Scene Subscriptions, it's never been easier to get more. Get four of Custom Scene’s categories of your choosing for one low price.
Frequently asked questions
Am I allowed to share my account with others?
Your account is not allowed to be shared with any other person, even those within the same organization. Items installed (such as fonts) can only be accessed by you (the subscriber). You cannot transfer downloaded items to another user
If you have more than one designer in your team or company, you will need one account per designer. For more information about teams and enterprises please contact us.
How do I cancel the subscription?
You can unsubscribe at any time from the date of purchase. Simply from your dashboard, go to your active subscription and hit Cancel. Cancelation of the subscription will be effective at the end of the prepaid term.
Can I sell what I have created?
A commercial license lets you use any Custom Scene product for a project in any situation where money changes hands with the exception of reselling or redistribution.
Commercial licenses for Custom Scene do not allow you to resell or redistribute the exported photos as stock photos, scenes or mockups on any marketplace or store.
How does licensing work?
This license is designed to make usage straightforward, while giving you the freedom to use the item in a variety of projects, including commercial ones. Highlights of the Custom Scene Unlimited License:
- All items on a Subscription plan have the same simple license terms.
- Some common-sense limitations do apply. You can't re-sell, re-distribute, use in on-demand services, or merchandise items without adding value.
- Future proof licensing, even if you unsubscribe: If you unsubscribe, you can't download or use items from Custom Scene anymore. But any existing uses that you while subscribed are still covered.
Can I get support?
We encourage you to check the zip file you downloaded for any support documentation that may have been included or our online documentation. You can also always reach out to us here.
Do any limits apply to downloads?
This is Unlimited! No limits apply to downloads! Custom Scene Unlimited Access is an unlimited download subscription. You can download as many items as you like. But please remember to follow our Terms to ensure your license is for one individual only. This means you are not allowed to share your account with anyone else or use any license-violating automated tools to download content scraped from the site.
What is your refund policy?
You can try some of our Free Files before starting your subscription. You can cancel your subscription plan at any time, but if you proceed to do so, we offer no refunds.
How can I download the products?
After purchasing the Unlimited Access subscription your account then have instant access to all current product available in our shop. A download button will now appear next to each product. Simply hit the button and start downloading!
How would I know that you have added new products or updates to the library?
Currently you won't be notified of any updates to items you have already downloaded, however any new product or updates will appear in our newsletters or you can check on our website.
Need more information?
If you have any questions, please just contact me. I'll be happy to go through more details with you if needed.